Privacy Policy

1. Introduction

RCB Rentals LLC ("RCB Rentals," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (including pages such as our cash-offer form), contact us by phone or email, or otherwise inquire about selling a property.

This Policy should be read together with our Terms of Service. If you do not agree with this Policy, please do not use the Site or submit personal information to us.

2. Information We Collect

We collect information in the following categories, depending on how you interact with us:

2.1 Information you provide

When you submit our cash-offer inquiry form or contact us directly, you may provide:

• Name and contact details (phone number, email address)
• Property information (street address, city, county, property type, condition, occupancy, estimated timeline, and related notes)
• Situation details that help us evaluate an inquiry (for example, that the property was inherited, is vacant, or is in probate), to the extent you choose to share them
• Any other information you include in a message, call, email, or form field

2.2 Information collected automatically

Like most websites, we may automatically collect certain technical and usage information when you visit the Site, such as:

• IP address, browser type, device type, and operating system
• Pages visited, referring URL, date and time of visit
• Approximate location derived from IP address (city/region level)
• Cookie and similar technology identifiers used for analytics and site functionality

2.3 Information from service providers and public sources

In the course of evaluating a property inquiry, we may review publicly available information (for example, tax or property records) and information provided by service providers that help us operate our business, such as form, CRM, communications, or analytics vendors.

3. How We Use Information

We use the information we collect to:

• Respond to cash-offer inquiries and communicate about next steps
• Evaluate properties, prepare indications of interest or offers, and conduct related due diligence
• Operate, maintain, secure, and improve the Site and our internal business processes
• Understand Site traffic and marketing performance (for example, through Google Analytics)
• Send transactional or inquiry-related communications, and where permitted, occasional updates about our services
• Comply with legal obligations, enforce our Terms, and protect our rights and the rights of others

We do not sell your personal information for money. We also do not use your inquiry details to place you into an unrelated advertising marketplace.

4. How We Share Information

We may share information with:

• Service providers that process information on our behalf, including HubSpot (forms and CRM tooling), Google Analytics (website analytics), hosting and email providers, and similar vendors needed to run the Site and respond to inquiries
• Professional advisors and transaction parties, such as attorneys, title companies, closing agents, contractors, or partners, when reasonably necessary to evaluate or complete a potential or actual property transaction
• Legal and safety recipients, when we believe disclosure is required by law, court order, or government request, or is necessary to protect rights, safety, or property
• Business transfer recipients, if we are involved in a merger, acquisition, financing, or sale of assets, in which case information may be transferred as part of that transaction subject to appropriate confidentiality expectations

We do not share personal information with unaffiliated third parties for their own independent marketing without your consent.

5. Cookies and Analytics

We use cookies and similar technologies, including Google Analytics, to understand how visitors use the Site and to improve performance and content. Google Analytics may collect information such as pages viewed and approximate location. You can typically control cookies through your browser settings. Blocking cookies may affect some Site features.

Our cash-offer form is embedded using HubSpot. HubSpot may set its own cookies or collect technical data in connection with form delivery and submission. HubSpot's processing is also subject to HubSpot's own policies.

6. Communications Preferences

If you provide contact information, we may call, text, email, or otherwise contact you about your inquiry. You can ask us to stop marketing communications at any time by emailing rcbrentalsllc@gmail.com or by using any unsubscribe link included in an email. You may also request that we stop promotional calls or texts. We may still contact you about an active inquiry, transaction, or legal requirement.

7. Data Retention

We retain personal information for as long as reasonably necessary to respond to your inquiry, manage a potential or completed transaction, operate our business, resolve disputes, and meet legal, tax, or recordkeeping requirements. Retention periods may vary based on the nature of the inquiry and whether a transaction proceeds. Ask your attorney to confirm a retention schedule that matches how RCB Rentals actually stores HubSpot leads, emails, and deal files.

8. Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please use care when sending sensitive information by email or web form.

9. Children's Privacy

The Site is not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

10. Your Choices and Requests

Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask questions about our privacy practices, by contacting us at rcbrentalsllc@gmail.com. We may need to verify your identity before fulfilling a request. We may retain certain information when we have a lawful reason to do so (for example, completed transaction records or information needed to resolve a dispute).

11. State Privacy Disclosures

Privacy laws vary by state. Our operations are focused on Ohio property inquiries. Depending on where you live and how your information is processed, you may have additional rights under state law (for example, rights to know, delete, or correct personal information, or to opt out of certain data uses). If a state privacy law applies to you, contact us using the details below and we will work in good faith to honor applicable rights.

We do not sell personal information as that term is commonly understood (exchange for money). If your attorney determines that any analytics or advertising technology we use could be treated as a "sale" or "share" under a specific state statute, this section should be updated accordingly.

12. Third-Party Links

The Site may link to third-party websites, including government and community resource pages. Those sites have their own privacy practices. We are not responsible for their content or policies.

13. International Visitors

The Site is intended for users in the United States, particularly people with property interests in Ohio. If you access the Site from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your country.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Material changes may also be highlighted on the Site or communicated by other reasonable means when appropriate.

15. Contact Us

For privacy questions or requests, contact:

RCB Rentals LLC
Attn: Privacy Inquiry
P.O. Box 25
Mineral City, Ohio 44656
Phone: 330-447-5949
Email: rcbrentalsllc@gmail.com